Thank you for shopping at mediU. We stand behind our products, brand, and service to ensure we earn and retain your business by providing the ultimate customer experience. We promise to uphold the integrity, honesty and transparency expected by our customers through providing a seamless buying experience and adhering to the following guidelines regarding returns:
If for any reason, You are not completely satisfied with a purchase We invite
You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with
The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in the plural.
For the purposes of this shipping and return Policy:
* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to mediU LLC, 15500 Voss Rd, Sugar Land.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to mediU, accessible from https://mediu.us/
* You mean the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
You are entitled to cancel Your Order within 3 business days OR before your order has been shipped without giving any reason
for doing so.
Once the product has shipped, the order cannot be cancelled. Any returns without an authorization number will be charged a 20% restocking fee plus shipping costs paid by the customer.
In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:
* By email: firstname.lastname@example.org
* By visiting this page on our website: https://mediu.us/
Return and Refund Policy
Due to the nature of these products, all sales on COVID-19 Products, are final and non-refundable.
However, products may be returned for a full refund within 7 days of being delivered for the cost of the item under the following circumstances:
If the Goods were marked as a gift when purchased and then shipped directly to
you, You’ll receive a gift credit for the value of your return. Once the
returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had
the Order shipped to themselves to give it to You later, We will send the
refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact
* By email: email@example.com
* By visiting this page on our website: www.mediu.us/contact-us